How do I place an order as a private customer?

Private customers can order directly through our webshop at birthpools.com. Simply add the desired product to your cart, complete the checkout process, and choose your preferred payment method. Once your order is placed, you will receive a confirmation email.

How do I place an order as a business customer?

Are you a birth professional, hospital, birth center, or rental partner? You can order via our B2B solution.

Before placing an order, you’ll need to create a business account. You can easily do this by clicking “Request business account” on our website. After approval, you'll gain access to our business portal, where you can view wholesale pricing, place orders, and manage reorders.

➤ Don’t have an account yet? Request your business account here.

Is my product in stock?

Our product pages always show the current stock status. We strive to keep this information up to date. If you're unsure or ordering in bulk, feel free to contact us at sales@birthpools.com.

How do I cancel an order?

Want to cancel an order? Please contact us as soon as possible and mention your order number. Note: if your order has already shipped, cancellation or return fees may apply.