We take care of your water birth.
Birthpools wants you to be thrilled with your new purchase. However, if you need to return an item, we’re here to help.
There are a few important things to keep in mind when returning a product you purchased online from Birthpools:
There are some items, however, that are ineligible for return, including:
*Products that contains a seal or if the packaging is broken can’t be returned because of the hygiene protocols.
To return an item to Birthpools use the following address:
Birthpools
attn. Returns
Unescoweg 1
9636 HP Zuidbroek
* Don’t forget to include a copy of the invoice.
Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancelation request. The way your refund is processed depends on your original payment method: